Welcome to Bongram. This website is operated by WORSH MADE TRADE LIMITED, registered in England and Wales under company number 15729696 with a registered address at Riverside Mill, Lune Street, Burnley, Lancashire, BB12 8DG. By accessing and using this website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using our services.
By placing an order through this website, you warrant that:
We reserve the right to modify these terms and conditions at any time. Any changes will be posted on this page, and it is your responsibility to review them periodically. Continued use of the website after changes are posted constitutes your acceptance of the revised terms.
Bongram specializes in selling toys, grooming products, and accessories for cats, dogs, and other pets. All products listed on our website are subject to availability. We strive to provide accurate product descriptions and images, but we cannot guarantee that all information is error-free or that the colors and appearance of products will match exactly as shown on your screen.
We reserve the right to discontinue any product at any time without notice.
All prices displayed on our website are in GBP (£) and inclusive of VAT unless otherwise stated. We reserve the right to change prices at any time without prior notice. Any changes will not affect orders that have already been placed and confirmed.
Payment must be made at the time of purchase via the payment methods provided on the website. We use secure payment gateways to process transactions, and we do not store your payment details.
We aim to dispatch all orders within 1 days of receiving payment. Delivery times may vary depending on your location and the shipping method selected at checkout. Please refer to our Shipping Policy for detailed information on delivery times and charges.
We will make every effort to deliver products within the estimated timeframe, but we cannot guarantee delivery dates and are not liable for any delays caused by factors beyond our control.
If you are not completely satisfied with your purchase, you have the right to return the product within 3 days of receipt for a full refund or exchange, subject to the terms of our Return and Refund Policy.
Products must be returned in their original condition, unused, and with all original packaging. You will be responsible for the cost of returning the goods unless the item is faulty or damaged.
Please refer to our Refund Policy for more detailed information.
To the fullest extent permitted by law, WORSH MADE TRADE LIMITED will not be held liable for any damages, losses, or injuries arising from the use of our website or products. Our liability is limited to the total value of the order placed.
We do not guarantee that our website will be free from errors, viruses, or other harmful components, and we are not responsible for any losses or damages that may occur as a result of accessing our website.
All content on Bongram, including but not limited to text, images, logos, and product descriptions, is the property of WORSH MADE TRADE LIMITED and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or use any content from this website without our prior written consent.
These terms and conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising in connection with these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
If you have any questions or concerns regarding these terms and conditions, please contact us at:
WORSH MADE TRADE LIMITED
Riverside Mill, Lune Street, Burnley, Lancashire, BB12 8DG
Email: Info@bongram.co.uk
Riverside Mill, Lune Street, Burnley, Lancashire, BB12 8DG
info@bongram.co.uk
15729696
