Welcome to our FAQs page. Here you’ll find answers to some of the most common questions we receive. If you have any other questions or need further assistance, please feel free to contact us.
We offer a wide range of products for pets, including toys, grooming products, food, accessories, and more. Our selection is designed to meet the needs of cats, dogs, and other pets, ensuring their happiness and well-being.
You can reach our customer support team via email at info@bongram.co.uk. We’re here to help with any questions or concerns you may have.
We carefully select our products from reputable suppliers to ensure high quality and safety. Our goal is to provide you with the best options available for your pets.
We occasionally offer discounts and promotions. To stay updated, subscribe to our newsletter or follow us on social media for the latest offers and news.
Warranty information varies by product. Please refer to the product description or contact us for specific warranty details.
To place an order, simply browse our online store, select the products you wish to purchase, and proceed to checkout. You’ll be prompted to enter your payment information and shipping details.
We accept various payment methods including credit/debit cards. Your payment will be processed securely.
If you need to make changes to or cancel your order, please contact us as soon as possible. Once an order has been processed or shipped, we may not be able to modify it.
At this time, we only offer shipping within the United Kingdom. We’re working on expanding our shipping options in the future.
To return an item, contact our customer support team for return instructions and the return address. Please ensure the item is packed securely and include proof of purchase.
Riverside Mill, Lune Street, Burnley, Lancashire, BB12 8DG
info@bongram.co.uk
15729696
