Privacy Policy

Introduction

WORSH MADE TRADE LIMITED (referred to as “we,” “our,” or “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect the personal information you provide when you visit bongram.co.uk and interact with our services. Please read this policy carefully to understand our views and practices regarding your personal data.

By using our website, you agree to the collection and use of your information in accordance with this Privacy Policy.

Who We Are

WORSH MADE TRADE LIMITED
Company Number: 15729696
Registered Office: Riverside Mill, Lune Street, Burnley, Lancashire, BB12 8DG

If you have any questions regarding this Privacy Policy, please contact us at Info@bongram.co.uk.

Information We Collect

We may collect and process the following data about you:

Information You Provide Directly

Personal Details: When you make a purchase or create an account, we collect your name, email address, postal address, and payment information.
Account Information: When you register for an account, we may ask for details like your username, password, and contact details.
Communication: If you contact us, we may keep a record of that correspondence.

Information Collected Automatically

Technical Information: We may collect your IP address, browser type and version, time zone settings, and operating system when you visit our site.
Usage Data: We collect information about your visit to our website, such as the pages you viewed, how long you spent on each page, and how you interacted with our website.

Cookies

We use cookies to enhance your experience on our site. These are small text files stored on your device that help us analyze traffic, remember your preferences, and improve website functionality. You can control the use of cookies through your browser settings.

For more detailed information, refer to our Cookie Policy.

How We Use Your Information

We use your personal data for the following purposes:

Order Processing: To process and fulfill your orders, including delivering products to you and handling payments.
Customer Service: To communicate with you, respond to your inquiries, and provide support.
Account Management: To create and manage your account on our website.
Marketing: If you have opted in, we may send you promotional materials about our products, offers, or services. You can opt out of these communications at any time.
Improvement: To analyze how our website is used, so we can improve the user experience and optimize our services.

Legal Basis for Processing

We process your personal information under the following legal bases:

Contractual Necessity: To fulfill the contract when you make a purchase or create an account.
Consent: For marketing and promotional activities, where you have given us explicit consent.
Legitimate Interest: To improve our website, prevent fraud, and ensure the security of our services.

Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

Service Providers: Third-party companies that help us operate our website and provide our services (e.g., payment processors, delivery services).
Legal Obligations: If we are required to disclose your information by law, regulation, or legal process.

Data Retention

We retain your personal data only as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations. After this period, your personal information will be deleted or anonymized.

Data Security

We take appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These include secure servers, encryption of sensitive information, and limited access to personal data.

However, no system is completely secure. While we strive to protect your personal data, we cannot guarantee its absolute security.

Your Rights

You have the following rights regarding your personal data:

Access: You can request access to the personal information we hold about you.
Correction: You have the right to request that we correct any inaccuracies in your personal data.
Deletion: You can request that we delete your personal information where it is no longer necessary for the purposes for which it was collected.
Restriction: You have the right to restrict the processing of your personal data under certain conditions.
Objection: You can object to the processing of your personal data, including for marketing purposes.
Data Portability: You can request that your personal data be transferred to you or another service provider in a structured, commonly used, and machine-readable format.

To exercise any of these rights, please contact us at Info@bongram.co.uk.

Third-Party Links

Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices of such sites. We encourage you to read their privacy policies before providing any personal data.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review it regularly. Your continued use of our website after any updates constitutes your acceptance of the revised policy.

Contact Us

If you have any questions or concerns about our Privacy Policy or how we handle your personal data, please contact us at:

WORSH MADE TRADE LIMITED
Riverside Mill, Lune Street, Burnley, Lancashire, BB12 8DG
Email: Info@bongram.co.uk